Cookie Policy

At The Principals Community , we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our cookie policy below carefully.

Last updated: 26 July 2026

1. About this policy

This Cookie Policy explains how The Principals’ Community (“we”, “us” or “our”) uses cookies and similar technologies on:

  • principalscommunity.com.au; and
  • login.principalscommunity.com.au, our member portal.

This policy should be read together with our Privacy Policy.

2. What are cookies?

Cookies are small data files stored on your browser or device when you visit a website.

Cookies can be used to:

  • operate and secure a website;
  • maintain an authenticated session;
  • remember preferences;
  • measure website usage;
  • diagnose technical problems; and
  • protect forms against spam and automated activity.

Some cookies are set directly by us. Others are set by third-party services used on our website.

Similar technologies—including scripts, tags, pixels, local storage and device identifiers—may perform related functions even if they do not store a traditional cookie.

3. Types of technologies we use

Essential and security technologies

These technologies support website security, member authentication, form protection and other functionality necessary to provide our services.

Disabling essential cookies may prevent parts of the website or member portal from working correctly.

Analytics technologies

Analytics technologies help us understand:

  • how visitors reach our website;
  • which pages are viewed;
  • how visitors navigate the website;
  • what devices and browsers are used;
  • whether technical errors occur; and
  • how the website can be improved.

Analytics information may include an IP address, approximate location, device information, browser information, referring page, pages visited and website interactions.

Authentication and session technologies

The member portal may use cookies and similar technologies to:

  • authenticate members;
  • maintain login sessions;
  • protect accounts;
  • prevent unauthorised access; and
  • support member-portal functionality.

4. Technologies currently used

At the date of this policy, the following technologies are used on our website or member portal.

Provider or technology

Purpose

Information that may be processed

Google Tag Manager

Manages website analytics and other scripts

Page and tag-execution information

Google Analytics

Measures website traffic, page views and interactions

IP and device information, approximate location, page address, page title, referring page and website interactions

Google reCAPTCHA

Protects forms against spam, abuse and automated activity

IP address, device and browser information, interaction and security signals

Microsoft Azure Application Insights

Monitors performance, availability and errors in the member portal

IP address, device and browser details, diagnostic information, session information and technical errors

Member-portal session technologies

Provides secure login and authenticated functionality

Session identifiers, authentication status and security information

WordPress and website-performance technologies

Operates and delivers the public website

Technical, functional and performance information

Google and Microsoft may process information outside Australia. Their handling of information is also governed by their respective privacy policies.

5. Website searches

Our website includes a search function. A search term may appear in the page address and page title and may be processed by Google Analytics as part of measuring search activity.

Do not enter personal, financial, health or other confidential information into the website search box.

We take steps to minimise the information collected through website searches and to prevent search terms from being used for advertising purposes.

6. Forms

Our contact form may request:

  • first and last name;
  • email address;
  • telephone number; and
  • an optional message.

Google reCAPTCHA is used to protect the form against spam and abuse. Analytics technologies may also operate on pages containing forms.

We do not intend to use analytics technologies to collect the contents of contact-form fields. Please do not include sensitive information in an optional message unless it is necessary for your enquiry.

Information submitted through a form is handled in accordance with our Privacy Policy.

7. Advertising and session-replay technologies

8. Cookie choices

You can control cookies through your browser settings. Most browsers allow you to:

  • view stored cookies;
  • delete individual or all cookies;
  • block cookies from particular websites;
  • block third-party cookies; or
  • block all cookies.

Blocking cookies may affect the operation of our website or member portal. In particular, essential authentication and security functions may not work correctly if relevant cookies are disabled.

Instructions are generally available in your browser’s privacy or security settings.

9. Cookie-preference controls

Our website does not currently provide a central cookie-preference tool. You can manage cookies through your browser settings. We are reviewing the introduction of additional consent and preference controls.

Essential security, authentication and form-protection technologies may still operate because they are required to provide or protect the requested service.

Changing your preference does not automatically delete cookies previously stored on your device. You can remove those cookies through your browser settings.

10. Do Not Track and browser privacy signals

Some browsers transmit “Do Not Track” or similar privacy signals. There is currently no universally accepted standard for responding to every such signal.

Where technically supported and legally required, we will take reasonable steps to respect applicable browser privacy signals.

You may also use browser settings or extensions to restrict analytics and third-party technologies.

11. Third-party services

Third-party providers may collect or receive information when their technologies operate on our website. We do not control the cookies or similar technologies placed directly by those providers.

You can obtain more information from:

  • Google’s Privacy Policy and information about Google technologies;
  • Google Analytics privacy and opt-out resources; and
  • Microsoft’s Privacy Statement.

Third-party providers may change their technologies, cookies and retention practices independently of us.

12. Retention

Cookie duration varies according to its purpose.

Session cookies generally expire when the browser is closed or the session ends. Persistent cookies remain for a defined period or until deleted through the browser.

Analytics and technology providers may retain information according to their own retention settings and policies. We periodically review the technologies we use and seek to avoid retaining information for longer than reasonably required.

13. Changes to this policy

We may update this Cookie Policy when:

  • the technologies used on our website change;
  • our practices change; or
  • legal or regulatory requirements change.

The current version will be published on principalscommunity.com.au with its latest revision date.

14. Contact us

If you have questions or concerns about our use of cookies or similar technologies, contact:

Privacy Officer
The Principals’ Community
Email: privacy@principalscommunity.com.au
Website: https://principalscommunity.com.au/contact-us/